Okay job but nothing to make a career out of - Anonymous employee Safelite AutoGlass Employee Review

1.0
30 Dec 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is pretty flexible with a good culture. It's not the worst paid call center out there. It's not the best. There is potential to earn more and there is potential to work as little as you want (though not as much as you want).

Cons

The VP once asked me, verbatim, "would you rather have nice bathrooms or health insurance?" This was said completely unironically. He really meant it. That ought to give you some insight into the bogus culture at Safelite. They hire only part time, with no benefits, and treat their employees miserably. They expect you to work grueling shifts with no internet access during downtimes, no ability to read books or do anything except sit and stare, no food or drinks at your desk. This is not a pleasant environment to work in, no matter how nice their bathrooms are.

Explore other reviews about Safelite AutoGlass

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good starting pay and training program

Cons

Customers aren’t always nice and like to hang up on you

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Safelite AutoGlass Response
1w
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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