The money is good, level up structure is okay, management/higher ups/HR is horrible. - Technician Safelite AutoGlass Employee Review

2.0
16 Jun 2024
Recommend
CEO approval
Business outlook

Pros

The pay is good, you can level up in 6 months if you have minimal warranty’s and positive customer reviews. Company vehicle. They provide tools.

Cons

The workload is massive. You’re doing 6+ cars on the road and about 10+ in shop. I’ve had and heard many stories of mistreatment from HR and management. They don’t care about their technicians or the customers honestly just getting the jobs done. Caring for the customer is part of the job so you’re going to do that anyways as a technician (your numbers count on it!)

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Safelite AutoGlass Response
1y
Thank you for providing feedback. We appreciate the time you took to leave a review, as we recognize time is valuable! Safelite's purpose is to make a difference and bring unexpected happiness to people's everyday lives. Providing service when customers need us most is important, but we aim to only schedule our associates 5 of the 7 days out of the week. If you have additional ideas on how we can improve work-life balance, please email PeopleDirect@safelite.com.

Explore other reviews about Safelite AutoGlass

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good starting pay and training program

Cons

Customers aren’t always nice and like to hang up on you

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Safelite AutoGlass Response
1w
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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