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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      Work From Home - Customer Service Representative (CSR) Safelite AutoGlass Employee Review

      3.0
      2 Apr 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, benefits, 7 hour shifts.

      Cons

      The way they want you to sell wipers and then commission on the wipers and other products is insane. They want you to push the products even if the customer already stated they had it. They also want you to force the customer into schedule appointments with the company even if the customer is not a 100% sure if they are wanting to use Safelite and the customers see right through it. Which makes the customer frustrated. Especially, when they are only looking for a quote and spoke w/ other companies and they didn't felt force.

      avatar
      Safelite AutoGlass Response
      1y
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

      Explore other reviews about Safelite AutoGlass

      5.0
      20 Jun 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Making bank bro. Driving Range Rovers

      Cons

      There are none. Best place ever

      avatar
      Safelite AutoGlass Response
      4d
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      1.0
      24 Jun 2026
      Master technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

      Cons

      Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

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