too much favoritism and not enough regularity. Supervisors too inexperienced for job descriptions. - Customer Service Representative Sallie Mae Employee Review

The work culture is quite chill and results-focused. The office space is also quite decent.

Being a bank, it’s highly regulated so everything we do must go through a thorough compliance review.

Sallie Mae is a company that truly appreciates hard work and recognizes employees for their contributions. They also understand the importance of family and are willing to work with employees when life circumstances require additional support. It is a place where dedication is valued and employees are treated with care and respect.

While Sallie Mae offers strong recognition programs, benefits, and support for employees and their families, like any organization there are opportunities to continue improving communication, employee feedback channels, and consistency in the employee experience. Overall, the company demonstrates a commitment to listening to employee feedback and making improvements over time.