Always felt lied to - Store Manager Sally Beauty Employee Review

1.0
1 Apr 2012
Recommend
CEO approval
Business outlook

Pros

Was fun waiting on customers and helping them with their hair concerns, Great health benefits,Loved recieving the product samples each month.

Cons

No communication between our DM,s stores, D.M. constantly told lies to each store, Felt i could,nt get a straight answer to my employee rights. Employee handbook was,nt clear on many issues, Was told i could,nt actually use my sick days, If you were sick there was no one to cover for you. Some days you needed a personal day. At managers meetings, Everyone always looked unhappy, Like they were broken down, beaten by the company, But still stayed. Major negatism throughout the whole company, T.M. was very unrespectful and condescending, Like he was on a power trip, Out to destroy the souls of the hard working and dedicated Store managers. I,m sure the S.M.s did,nt start out that way! Being beaten down for tiny mistakes, such as a shelf 1 notch down, etc. Was ridiculous, Instead higher ups should have focused on the bigger picture, Were your sales up, Customer counts up? It was extremely demeaning. Just by each store working as a team,sharing information, tips that work, Empowering your staff instead of tearing them down. Insecure higher ups were threatened by that type of employee. Everyone matters and we all make a difference when treated with respect, In return you get respect. " The definition of Insanity is Doing the same thing over and over and expecting different results" .... Albert Einstein " People will forget what you say, they will forget what you did, But they will NEVER forget how you made them feel".... Maya Angelou

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5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Best job I ever had

Cons

Nothing about this company put me off. It was a wonderful ride

4.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Scheduling and the hours of operations is great for a work life balance.

Cons

The pay is very low for a lot of the knowledge and upselling they want you to do

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