Worst job I’ve ever had - Assistant Store Manager Sam's Club Employee Review

1.0
3 Jun 2018
Recommend
CEO approval
Business outlook

Pros

I’ve met a few amazing people (emphasis on a few)

Cons

Sam’s Club does not believe in work/life balance. It doesn’t matter if you’re a full time hourly associate or a salaried manager. I’m an assistant mgr. I close every night and work every weekend. Getting vacation time is almost impossible. We’re expected to work on our days off, take conference calls, answer emails , text msgs, phone calls, etc... on our days off. On paper, Sam’s Club thinks they take care of their associates, but they don’t. No one says hello to each other, especially upper management. They come in to clubs and walk without saying hello, never mind introducing themselves to associates! Everything people say about the Walmart company is absolutely true. It’s very unfortunate. I’ve never worked in a building with such high turnover and so many unhappy, tenured associates.

Explore other reviews about Sam's Club

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good hours Team work amazing

Cons

Not alot of vacation time

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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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