Could have been better - Customer Satisfaction Supervisor Sam's Club Employee Review

3.0
13 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Fast paced environment, customers were great and with a high sales volume and many different departments there was always a chance to learn something new.

Cons

While I was there the turnover in manager positions was high, so it was a little disconcerting to see how easily replaced management was. Also the main focus throughout the whole club was on memberships, no matter how much you had to do with it yourself.

Explore other reviews about Sam's Club

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very easygoing management, great communication, great team to work with, and overall very welcoming environment

Cons

No cons to report right now

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Sam's Club Response
2mo
Thank you so much for sharing this wonderful review and for being a valued part of the Sam's Club team.
1.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is good and so are the benefits.

Cons

This is the worst job I have ever had. I made it 3 weeks before leaving and never coming back. They had me working 12 hour shifts when I was scheduled for 8 but couldn’t leave because I wasn’t finished with the large workload they piled on me. There was absolutely no teamwork, our manager just abandoned us so they could go hang out with their friends. There was no organization, no structure. 100% sure my manager never even knew my name. They had us breaking down pallets just to restack them. There are no consequences for management at all, they can basically do whatever they want and nobody is gonna do anything to stop it. If they're short they throw you into different departments with no training.

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