Perfect until they kept rewarding a bad department manager - Baker/Cake Decorator Sam's Club Employee Review

3.0
20 May 2024
Recommend
CEO approval
Business outlook

Pros

You get to get to learn how to cake decorate if you’re new to the world. You get to try new products, Working in the bakery is known as the fun but serious department, the whole department was a well oiled machine.

Cons

Store management will reward bad leads and turn them into managers. While punishing and harassing leads who are great at their jobs that everyone enjoys. The whole club could make complaints about the wrong that is going on, corporate shows up and nothing is done on multiple visits. They’d rather have employees who have worked there for 5-15 years quit instead of getting rid of one bad egg. Who also harassed employees off the clock from their personal phones. Also interfering with ethics claims, and blocking transfers for club employees to leave to Walmart or other departments. Also weekends can be a bit hectic, as well as holidays, but it’s manageable.

Explore other reviews about Sam's Club

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
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Sam's Club Response
2w
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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