You are a Number - Member Service Specialist Sam's Club Employee Review

2.0
12 May 2025
Recommend
CEO approval
Business outlook

Pros

Easy enough work. Not super stressfull.

Cons

Sams club as a company has an archaic points system in place. So even if you are sick or have something pop up you will get 1 point for missing a day. BUT if its a "doorbuster weekend" or a holiday you get 2 points. If you get 5 you are let go. I have seen multiple good employees point out because of sickness or other reasons that should be excused! Its on a rolling six month average. So the point will only fall off SIX MONTHS after you get it. Feels like management barley cares about the day to day workers. Now they have cut back all part time hours for the foreseeable future and expect everyone to be okay with it. Most areas are short staff but they dont care. They will continue to just rotate thru people.

Explore other reviews about Sam's Club

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
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Sam's Club Response
2w
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great job with amazing pay, camaraderie, and their is never a time when an employee doesn’t have to do anything.

Cons

The only con is the point system and sometimes the lack of flexibility for taking days off for important events.

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