Micro-management - Customer Service Representative Scotiabank Employee Review

Unusual hours Toxic work environment Managers are petty, and abuse authority Hr personnel do not care about employees complains If you are severely ill, you are not paid if you use up all your sick days. Poor pay and benefits Callers use racial slurs to CSR with accents, and CSR are told not to dwell on it and apologize to the callers for making them upset