Look before you leap - Customer Service Agent SelectQuote Employee Review

3.0
30 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Great training. Generally good work culture. Remote - great work at home opportunity. Opportunity to make good money if you're a "rock-star"

Cons

Fluctuating pay. Ever changing comp structure, sales quotas, performance targets, job role description and function.

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SelectQuote Response
2y
Thank you for your feedback. We appreciate your kind words along with your honest advice. At SelectQuote, we strive to train our sales agents with realistic expectations of their daily roles. However, your advice is very helpful and will be considered to help improve our employee experience!

Explore other reviews about SelectQuote

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Easy & smooth onboarding + fantastic training.

Cons

The hiring process is not immediate or quick however the time from initial interview to training was not more than a month.

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SelectQuote Response
2mo
Thank you for sharing your feedback. We’re glad to hear you had a smooth onboarding experience and found the training to be helpful. We also appreciate your perspective on the hiring timeline, as feedback like this helps us continue to improve the candidate experience. Thank you for being part of SelectQuote.
3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

It’s a very large company.

Cons

Management is terrible in most cases. There are a few good ones, but they eventually fire them and replace them with a sycophant.

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