Very Well Structured Management - Customer Service Representative SelectQuote Employee Review

4.0
10 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Very professionally run organization who anticipates changes in the market place and customer base.

Cons

Sometimes changes to the teams/structures would be implemented with short notice, but with sufficient training. Adaptation to change was expected. Team leads and trainers where very caring and skilled.

avatar
SelectQuote Response
2y
Thank you for your review. SelectQuote is happy to hear about your experience with us and appreciates the honest feedback. As always, we look to provide our associates with a positive environment and understand improving communications will help us achieve this. Thank you again for taking the time to leave this helpful review!

Explore other reviews about SelectQuote

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

avatar
SelectQuote Response
2w
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
1.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Any Pro I would have is outwaited by the overall negative experience.

Cons

A firehose of false leads. The people calling in think they are calling in for a food card. There is no food card. They expect you to change their Medicare plan after they called in under false pretenses.

See reviews by: Helpful|Rating|Date|All