UK Subsidiary - Keynetics - Technical Support Analyst SentriLock Employee Review

2.0
17 Jun 2025
Recommend
CEO approval
Business outlook

Pros

- Nice office. - Great product. - SentriLock was a nice site to visit.

Cons

- Management use bully tactics: To get you to work past your normal hours without overtime pay. If you take your full lunch break out of the office, to take a break, your performance seems to not be 'satisfactory' anymore despite previous month been 'exceeding expectations', because of working through lunch at the desk, - Staff who seem to have a bad day or week, get called into the office and shouted at by management because their performance is poor, almost like scolding a teenager for breaking something. None of the people I worked with originally are there anymore. - No career opportunities and if there were, not informed of it.

Explore other reviews about SentriLock

5.0
3 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Hybrid/WFH schedule is an option

Cons

Career advancement takes a while

3.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There's job security, generous PTO, and Good incentives when you reach the 5 year mark.

Cons

There's a lot of micromanagement, silly metrics centered around "engaging with your coworkers" that could actually impact your pay, and extremely high call volumes. The pay range didn't justify the time spent when you realize new hires start at a pay rate that the people who onboarded before 2016 had to work years to reach.

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