Good pay and staff, but poor management and late hours - FOH Team Member Shake Shack Employee Review

4.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

good pay and great staff

Cons

managements isnt good, late hours

Explore other reviews about Shake Shack

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The salary was pretty good, good benefits and everyone working there were really nice

Cons

A little dirty sometimes, and can be pretty stressful

3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

Cons

Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

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