Good coworkers and quality food, but poor communication - Team Member Shake Shack Employee Review

3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good coworkers, food was made to a high degree of proficiency, learn on job

Cons

Zero communication between the multiple managers

Explore other reviews about Shake Shack

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good people ability to grow

Cons

sometimes communication is not the best

3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

Cons

Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

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