Pros
When you earn the trust of contractors and homeowners you feel a sense of accomplishment. When you earn that trust, customers will look for you. When this occurs, it makes you respected.
Cons
-It really seems that district and divisional management are hiding something from Cleveland and if they get caught,house cleaning will start there. -Goals and expectations are not attainable, on purpose and is contradictory to the "SMART" goals they want championed -Management is out of touch and micromanages which causes resentment and dissent. -Management forgot that people are not pieces of meat -Management forgot that happy employees mean happier customers -Management forgot that customers pay us and deliver the dividend check to shareholders -Management knows there is too much management and finds programs and other useless activities to dump on the stores so they can justify their exisitence -Management now has reports to decipher reports -Management does not like people that they cannot scare and micromanage -Management knows how to micromanage, but not lead. -Management is pricing themselves out of the market -Management has programs in place that are epic fails and rather than admit it and let people do what they were hired and paid to do, continue pushing failing programs that people lie and fudge about rather than admit its a fail and move on. -Price increases are pushed through forcing the store and rep to "champion and take owership" while the people that created it hide on the golf course. -District management is in such a hurry to be promoted they will not fix problems, take on controversial issues, or even do the right thing at times because it will interfere with their two year goals, -District management belittles employees and use unfair, premeditated actions on people they wish to demote or have exit the company by using poor appraisals as the tool. -Have caught management not telling the truth at times. -Understaffed -Unrealisitic budgets and goals so that bonus is minimal and raises do not have to be paid -Management likes you to believe that friends by from friends, yet management wants people to move around or turn over every two years. Seems contradictory to that point. -Mangement does not listen to the people in the stores. -Management does not seem to care about employees -Management does not seem to want seasoned people with tenure. They seem to want young people with little to no experience that contractors hate.