Toxic environment, horrible management. - Operations Supervisor ShipMonk Employee Review

1.0
21 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Sometimes, there’s dogs in corporate you might be able to pet. There’s a hiring bonus, but be aware you only get to keep it if you stay a year. You get free stuff/merchandise, occasionally.

Cons

Team building events are held off site, on Saturdays, when most if not all of us are off. For Ops Managers it’s mandatory, otherwise it’s “optional”. We have no AC, so if you come from a warehouse environment like Amazon, be ready to really sweat it. And we don’t have enough fans. At the associate level, in the off season they HARDLY get enough hours, so if you think you’ll get 40h get ready for an inconsistent schedule with little to no regard for you or your “work/life balance”. Additionally, you get mandatory over time and if you can’t come you get points which can lead to termination and this MOT will be short notice too. At the management level, your schedule can be inconsistent too. Sometimes they close the building, or they have mandatory overtime the next day and will let you know 1 day before. Plus during peak times you can average 80h a week and 14h+ days, but you’re salaried, so they don’t care. Additionally, for salaried members you’re supposed to have “unlimited PTO”, but don’t fall for that. They can deny it or take it back with less than a days notice. If you care about your safety, also think twice. Sexual harassment, threats, drinking at work, fights and destruction of property is definitely a major concern. In the last 2 years alone we’ve had people turn a blind eye to all of this, and while HR is aware, changes haven’t happened. Sure, some people get fired, but the system and the culture is the same. This is an unsafe, crippling and down right toxic environment. We have no support and very little structure. Again, if you come from established companies like Chewy, Amazon, etc you will be lacking that standardized level of structure you’re used to. And if you thought those companies HR team was hardly there to help… let’s just say Shipmonks will give you a run for your money. This company hires without completing background checks, they allow leaders and associates to date, they allow alcohol to be consumed for “work events” on site, and I won’t even mention the racist comments that are thrown around like nothing, or the ones that reference your weight or your body, or the sexist comments, or the homophobic ones. The list goes on…

Explore other reviews about ShipMonk

5.0
30 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Very smart people you can work with, nice colleagues, interesting projects available

Cons

Fast pace, a lot of changes

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Salary Co workers Merchants PTO

Cons

Management Micro managing Little room for advancement

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