Signify Technology

3.0

27 Nov 2025

Recommend

CEO approval

Business outlook

Pros

It’s genuinely a shame, because the business has enormous potential. There are things that work very well here, and there are areas that could become exceptional with the right direction. But the lack of strategy, structure, and leadership alignment is genuinely holding the company back

Cons

Your salesfloor in particular, need better support. They deserve respect and proper guidance and direction because they’re the ones going out every day to win business and generate direct ROI. When that group feels undervalued or poorly managed, the entire commercial engine suffers. Right now, there’s an expectation that L&D will fix foundational issues that stem from unclear leadership, unclear process, and inconsistent standards. You can’t hire people, fail to give them structure or strategy or direction, and then place the responsibility on L&D to compensate for that. And while L&D is doing what it can, the coaching style being used is often painfully patronising, unhelpful, and frankly adds very little tangible value. You have incredibly capable salespeople with real proven potential but the environment needed to bring out their best simply isn’t there everyone is saying they need the support and you're bought in to survive The absence of direction, support, and recognition is killing momentum on the sales floor. People are being called out or criticised unfairly, which is demoralising and there’s a clear sense of favouritism toward long standing employees from the old Signify era. It’s noticeable, and it undermines the newer talent who have come in with strong track records but are struggling to succeed here. When consistently high performers from previous roles are suddenly underperforming across the board, the problem isn’t the people the problem is the system and the business support team At some point, the leaders need to take a step back and ask What’s actually going wrong here? Because the potential is there but without honest reflection and structural change, it’s going to continue to be wasted

Signify Technology Response

4mo

Thank you for taking the time to share your detailed feedback. We value all reviews, as they help us reflect on where we’re doing well and where we need to improve. We agree that the business has significant potential, and ensuring the right structure, leadership alignment, and strategy to support that potential is a key focus for us. In response to the points raised around sales-floor support, all Consultants have weekly one-to-one meetings with their manager to review pipeline and identify any areas where support is needed, alongside a formal monthly performance review. These touch points are designed to embed regular feedback, clarity, and managerial support into a high-performance culture. We have also recently appointed two Sales Performance Managers with backgrounds in both recruitment and L&D, who now lead day-to-day management and development. This change, driven by team feedback, has enabled our Sales Directors to spend more time with clients and working closely with Consultants on live deal pipelines - an adjustment we’re already seeing positive results from. Regarding coaching and management style, we regularly seek feedback and, while we’ve received constructive input in the past, we have not previously received feedback suggesting the approach is unhelpful or patronising. This suggests the experience may have been specific to individual circumstances. That said, we take all feedback seriously and will continue to ensure accountability and reflection within our management approach. We’re pleased that as of 2026, many of our recent joiners are performing strongly and have shared positive feedback about the support they’ve received. At the same time, we recognise that today’s market presents different challenges compared to previous years, and success in sales requires a combination of support, proactivity, and personal ownership - which may not suit everyone. We remain confident in our leadership team and the strategy we are phasing in following our announced gradual pivot toward consultancy in December 2025, with change being implemented carefully and thoughtfully. We’re sorry that your experience did not meet your expectations, and we agree that honest reflection is essential for any business. If you’d like to discuss your feedback further, we would welcome the opportunity - please feel free to contact our HR team at hr@signify-tech.com. Thank you again for your feedback.

A Strong Product and Weak Leadership Don’t Mix - Principal Consultant Signify Technology Employee Review

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