Started Great, But Has Gotten Worse - Concierge Silvercar Employee Review

Amazing company, cares for their employees, amazing team.

No cons, great company to work for, no complaints

Unlimited PTO policy Ability to self manage if you're into that

- unlimited PTO with no help so basically take time off only to come back to an overloaded email and tasks - management is non existent, asked for help and was told no help need to make it work - I was expected to train a person who had no prior experience - the transition they are trying to accomplish wasn't thought out per CEO, "we all realize that after the layoffs that 50% of the company has only been here one year" - asking for training on tasks was the most unenjoyable. Yes they had some people who were willing and able but others it was if I was pulling teeth - I was expected after being trained once on tasks to complete with no problem, my manager wouldn't help - no 1:1s - no structure with the team. They let go people who were valuable to the team and when they left things went to crap. - no support to team members just all talk