Silvercar Reviews

3.9

72% would recommend to a friend

(40 total reviews)

Luke Schneider

90% approve of CEO

63% positive business outlook

Silvercar has an employee rating of 3.9 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Silvercar employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

40 reviews
2.0
30 Jun 2017

Almost a 1

Recommend
CEO approval
Business outlook

Pros

Truly a great car rental concept.

Cons

Get ready for a ride. First and foremost, the word "favoritism" comes into play often here. Company changes directions, with what feels like, no sense of direction. Constant hours being cut with no disregard of employees. Definitely no disregard for Work/Life balance. Treats employee's as expendable. Silvercar's company Mantra is dead. Worst of all, the current Stack of software that we use to be efficient, are very buggy and most of the time do not work, which results in Customers being pissed off = lower employees getting yelled for the higher-ups mistakes. Current technology reeks of half baked work. High Turnover rate.

3.0
14 Aug 2016

Started Great, But Has Gotten Worse

Recommend
CEO approval
Business outlook

Pros

Good pay, interesting job, and there's always something to do. The cars are nice to drive, and most of the customers are relatively laid back. Most of them.

Cons

The company is constantly changing directions. As changes are made in upper management, policies are changed. As months pass, the company continues to get stricter about irrelevant policies and has cut hours from the employees, when they could easily make and save money in other ways (like properly collecting tolls from the tollways customers pass through.) The few customers that are a pain are a TREMENDOUS pain. Rude, unsatisfiable, expect the world for a discount. But I mean, that's customer service.

Viewing 1 - 3 of 40 Reviews

Glassdoor has 44 Silvercar reviews submitted anonymously by Silvercar employees. Read employee reviews and ratings on Glassdoor to decide if Silvercar is right for you.