I was going to title this "sinking ship," but someone else wrote the same title yesterday - Anonymous employee Smarsh Employee Review

3.0
18 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

"unlimited" PTO (but that varies from team to team), lots of opportunity for growth when it comes to employee happiness and retention, free beer

Cons

Company doesn't take that opportunity for growth and instead falls into traditional "business values" while masquerading as a hip, new-age startup. It's not, most employees seem unhappy, and retention is a big issue. HUGE expectation to "go the extra mile," to the point where a normal workload seems like you're not doing enough. I've heard from multiple coworkers that there used to be a "days since last cry" counter, and I can confirm that I've cried more in this role more than all of my previous roles combined.

Explore other reviews about Smarsh

5.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Excellent leadership and perks for a job well done.

Cons

Its finance so the clients can understandably be difficult.

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent product, and global market penetration.

Cons

Mergers have been devastating for staff and morale - I saw three in my tenure. Merit does not seem to matter. When new management comes in, everyone is axed.

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