Worst company I've worked for in my 15yrs exp. - Anonymous employee Smartly Employee Review

1.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not much I can say here.

Cons

Limited onboarding and lack of structured training, no time to learn processes or systems. Pressure to deliver within very short (unrealistic) timeframes without adequate ramp-up or support. Lack of clarity in processes and ownership, with multiple stakeholders influencing decisions. Communication across teams inconsistent, with information not always clearly aligned. Environment felt more competitive than collaborative at times. Overall role and environment did not align with how the company presents itself. Limited work life balance, not balanced with local practical working hours.

Explore other reviews about Smartly

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice to work with the people there.

Cons

Nothing bad to say about experience.

1.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

On the surface, the company has potential. Powerful platform that connects with a wide range of channels. But that’s where it ends.

Cons

Do you like constantly moving targets? How about no firm product roadmap? Or maybe poor executive leadership that pushes you to your breaking point? Then Smartly is the place for you. Breakdowns among executive leadership from sales, marketing, and product all make for the perfect storm of chaos that is impossible to navigate. You’ll join endless all-hands meetings with C-Suites screaming “GSD” paired with “push push push” as their version of a rally cry for everyone to meet aggressive quarterly targets. Culture is toxic and unenjoyable. Employee turnover is constant, whether by choice or by force. There is no time for celebration for any type of wins, whether they be on a department or company level. If you’re looking for a rewarding experience, this is not it.

10
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