To many franchisees trying to run the company. - Manager Smashburger Employee Review

2.0
4 Oct 2011
Recommend
CEO approval
Business outlook

Pros

Great food. Great idea. Awesome atmosphere especially for the young.

Cons

Managers are hourly with a 50 hour work week. Company has no idea about its identity relying on its managers to do the extra work. Company requirements demand a manger to be on the premises far longer than the 50 hours allowed forcing most all managers to work off the clock. Horrible quality of life. Very cheap. No paid holidays. Vacation is paid as 40 hours instead of 50 due to a back door law SmashBurger takes advantage of. Managers in this concept cook more than manage. No time to build sales.

Explore other reviews about Smashburger

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Relatively flexible schedule... coworkers were great too

Cons

Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

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