Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

36% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.4 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (34) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 49 reviews)); "Great coworkers." ((in 33 reviews)); "Flexible hours while in school" ((in 26 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 24 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 17 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 61 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 33 reviews)); "Terrible upper management." ((in 20 reviews)); "Blatant favoritism." ((in 9 reviews))

What are employees saying about Smashburger redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger redundancy and their outlook for job security at Smashburger in 2026.

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Smashburger

Smashburger Reviews

Compare reviews

2.9

36% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

23% positive business outlook

Ratings by category

3.5

Diversity and inclusion

2.8

Career opportunities

2.7

Culture and values

2.6

Senior management

2.6

Compensation and benefits

2.4

Work/Life balance

Smashburger has an employee rating of 2.9 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is 21% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

827 reviews

1.0

21 Aug 2025

Terrible

Team leader

Recommend

CEO approval

Business outlook

Pros

Nice staff and fun team

Cons

Awful management, some higher up has now decided she wants to run the store and has began only hiring her friends, one of which has been there 2 months of that been late on numerous occasions due to being out drinking the night before and she has offered him a promotion despite numerous other staff member some of which being there for years were completely overlooked. Terrible company

1.0

11 Sept 2024

awful place

Kitchen staff

Recommend

CEO approval

Business outlook

Pros

free food and drinks on shift

Cons

poor management, underpaid hire people with 0 braincells

3.0

28 Mar 2026

pay

Waitress

Recommend

CEO approval

Business outlook

Pros

good team to work with

Cons

busy shifts during summer holidays

Viewing 1 - 3 of 827 Reviews

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Jobs at Smashburger

Cashier / Food Runner