Lack of training and communication - RBT - Registered Behavior Technician Soar Autism Center Employee Review

Thank you for sharing your feedback. We’re glad to hear that you found leadership supportive, especially when navigating complex cases, and that the ongoing training opportunities were valuable during your time at Soar. We also understand that a fast-paced environment with frequent change can be challenging. As Soar continues to grow and improve how we serve children and families, we know it is important to support team members through change with clear communication, thoughtful planning, and strong leadership presence. We appreciate the time you spent with Soar and are grateful for the care you provided to the children and families we serve.

Thank you for sharing your feedback. We’re glad to hear that you worked alongside RBTs and clinicians who care deeply about the children and families we serve. That commitment is central to Soar’s mission. We’re sorry to hear that your experience has felt frustrating and unsupported. Concerns related to staffing stability, schedules, breaks, facility conditions, safety, and responsiveness to feedback are serious, and we understand how these issues can affect both team members and the quality of care they feel able to provide. As we continue to grow, we know that expansion cannot come at the expense of supporting our existing centers and teams. We are actively working to strengthen communication, improve center operations, and ensure staff concerns are heard and addressed. We appreciate you taking the time to share this feedback, and we encourage team members to continue raising specific concerns through their center leadership or People Team so they can be reviewed and addressed appropriately.