Favorite Job By Far, but…. - Anonymous Soar Autism Center Employee Review

4.0
27 Mar 2024
Recommend
CEO approval
Business outlook

Pros

I love my job. As someone who is closely tied to autism and the autistic experience, I took this job knowing its challenges. Beyond the whirlwinds of chaos, there is something truly magical about seeing these kids blossom. At my center specifically, I can trust that anyone hired is a good soul, and there for the right reasons. I am lucky to be surrounded by little sweethearts and warm, compassionate colleagues within the RBTs and lower level management. I find the constant development of Soar as a company refreshing, as stagnancy is not a favorable trait when I am personally looking to stay at a job. The BCBAs I work alongside of are also doing an astounding job, both in practicality, and being present for their teams. The support is such a gift. You get plenty of treats like breakfast on the company, snacks in the pantries, surprise food and gift cards galore. They are wonderful about rewarding their employees. But…

Cons

On paper, Soar claims to be a compassionate and trustworthy company, pushing their core values of Trust, High Expectations, Belonging, Collaboration, Continuous Improvement, and Fun. Sometimes I question if the Higher Ups are living by these expectations as well. My gripe comes with the emotional intelligence of staff higher up on the hierarchy. When you reach out to people in HR, when you’re being scored in a DDC, when a big wig clinician comes to observe your center… there is an air of pressure. An air of arrogance, and air of “I’m too busy to deal with you.” Shockingly, this behavior is across the board. I find most higher ups are quite cold, emotionless, and even obviously annoyed. I understand that this job is high stakes, and it is growing exponentially fast… but you cannot push core values you do not live up to yourself. They are very judgemental and punishing. You advocate for yourself? Expect to get the cold shoulder! This goes for corporate. Ever since the mass expansions of clinics, the personable touch Soar used to have is slowly fading. I miss the warmth.

Explore other reviews about Soar Autism Center

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Ongoing training opportunities Supportive leadership for complex cases

Cons

Fast-paced environment with frequent changes

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Soar Autism Center Response
1w
Thank you for sharing your feedback. We’re glad to hear that you found leadership supportive, especially when navigating complex cases, and that the ongoing training opportunities were valuable during your time at Soar. We also understand that a fast-paced environment with frequent change can be challenging. As Soar continues to grow and improve how we serve children and families, we know it is important to support team members through change with clear communication, thoughtful planning, and strong leadership presence. We appreciate the time you spent with Soar and are grateful for the care you provided to the children and families we serve.
2.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome RBTs and clinicians that truly care about the clients

Cons

Company is so focused on expanding to other locations and states that they let existing centers deteriorate Constant turnover, one person a week No consistent schedule even though availability changes guaranteed one Bathroom breaks are extremely limited if working with 1:1 clients Don’t take feedback from staff surveys Removed baby locks and baby gates, allowing clients to elope into office building and outside building Even when AC stops working, staff and clients are expected to stay in 90 degree rooms

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Soar Autism Center Response
1w
Thank you for sharing your feedback. We’re glad to hear that you worked alongside RBTs and clinicians who care deeply about the children and families we serve. That commitment is central to Soar’s mission. We’re sorry to hear that your experience has felt frustrating and unsupported. Concerns related to staffing stability, schedules, breaks, facility conditions, safety, and responsiveness to feedback are serious, and we understand how these issues can affect both team members and the quality of care they feel able to provide. As we continue to grow, we know that expansion cannot come at the expense of supporting our existing centers and teams. We are actively working to strengthen communication, improve center operations, and ensure staff concerns are heard and addressed. We appreciate you taking the time to share this feedback, and we encourage team members to continue raising specific concerns through their center leadership or People Team so they can be reviewed and addressed appropriately.
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