Operations Position With Heart - A Way To Make A Difference As A Local Leader - Center Operations Director Soar Autism Center Employee Review

5.0
14 Nov 2024
Recommend
CEO approval
Business outlook

Pros

I can say from the bottom of my heart that I have had the best experience at Soar over the past (almost) year. In leadership it's easy to feel like you're on an island, and I have not felt that for a single day of my time here. In addition to the deeply rewarding work that we get to be a part of each day, some other notable pros are: collaborative and innovative approaches to Autism treatment and care, interdisciplinary learning and collaboration opportunities, strong leadership support, professional development and growth structures with clearly defined paths to success, ability to provide feedback to leadership and see it implemented, incredible benefits and healthy salary (including a health insurance option with a $0 deductible).

Cons

I honestly love this position, and strongly feel that you get out of it what you put into it! As with any position in leadership, it is imperative to come in with an understanding that your effort, ability to connect with your team, and resiliency are core elements of success. It is a fast paced environment, but if you use the tools and supports that the company provides, you will be well set for success in the role.

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Soar Autism Center Response
1y
Thank you so much for sharing your thoughtful feedback and for your kind words about your experience at Soar Autism Center! We’re thrilled to hear that your time here has been so rewarding and that you’ve found leadership support, professional development opportunities, and our interdisciplinary approach valuable. Your passion and dedication as a Center Operations Director make a meaningful difference in advancing our mission every day. We also truly appreciate your suggestions for creating a process for local leadership proposals and fostering more collaboration among Center Operations Directors. These ideas resonate strongly with our commitment to continuous improvement and our core value of collaboration. We’ll thoughtfully consider these suggestions as we refine and grow our processes. Thank you for your hard work and leadership—it’s inspiring to see how you live out our values and create such a positive impact for the families we serve!

Explore other reviews about Soar Autism Center

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Ongoing training opportunities Supportive leadership for complex cases

Cons

Fast-paced environment with frequent changes

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Soar Autism Center Response
1w
Thank you for sharing your feedback. We’re glad to hear that you found leadership supportive, especially when navigating complex cases, and that the ongoing training opportunities were valuable during your time at Soar. We also understand that a fast-paced environment with frequent change can be challenging. As Soar continues to grow and improve how we serve children and families, we know it is important to support team members through change with clear communication, thoughtful planning, and strong leadership presence. We appreciate the time you spent with Soar and are grateful for the care you provided to the children and families we serve.
2.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome RBTs and clinicians that truly care about the clients

Cons

Company is so focused on expanding to other locations and states that they let existing centers deteriorate Constant turnover, one person a week No consistent schedule even though availability changes guaranteed one Bathroom breaks are extremely limited if working with 1:1 clients Don’t take feedback from staff surveys Removed baby locks and baby gates, allowing clients to elope into office building and outside building Even when AC stops working, staff and clients are expected to stay in 90 degree rooms

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Soar Autism Center Response
1w
Thank you for sharing your feedback. We’re glad to hear that you worked alongside RBTs and clinicians who care deeply about the children and families we serve. That commitment is central to Soar’s mission. We’re sorry to hear that your experience has felt frustrating and unsupported. Concerns related to staffing stability, schedules, breaks, facility conditions, safety, and responsiveness to feedback are serious, and we understand how these issues can affect both team members and the quality of care they feel able to provide. As we continue to grow, we know that expansion cannot come at the expense of supporting our existing centers and teams. We are actively working to strengthen communication, improve center operations, and ensure staff concerns are heard and addressed. We appreciate you taking the time to share this feedback, and we encourage team members to continue raising specific concerns through their center leadership or People Team so they can be reviewed and addressed appropriately.
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