Horrible interview experience for LATAM team - Project Coordinator SoftServe Employee Review

1.0
29 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Nothing. Only that the recruiter was nice to explain the process and benefits.

Cons

The interview process for the Scrum Master / Project Coordinator position at this company appears to be highly rushed and disorganized, leading to a negative candidate experience. They scheduled five interviews in a two days time frame: one with HR, another one with the hiring manager, other one with othe two PMs, another one to have a prep with the customer and last one with the customer. Everything was "good" but extremely rushed, they even seemed a fraud company because of how they were acting. The call to have a prep for the customer call, was awful. Manager was late and when he arrived, he used unproper language. This call was hurriedly and without due diligence. Customer Interview: This meeting was abruptly cancelled by Azael Meza without any communication, which is highly unprofessional. This not only reflects poor planning but also a lack of respect for the candidate's time. It raises concerns about the company's internal communication and their relationship with the customer. Additionally, the unprofessional behavior displayed by the engineering manager, including the use of inappropriate language, is a significant red flag. It suggests a potentially toxic work environment and a lack of professionalism in the team. Overall, the rushed nature of the process, lack of professionalism, and poor communication significantly undermine the effectiveness of the hiring process and the company's image. For a candidate, these are warning signs about the company culture and operational efficiency.

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SoftServe Response
2y
Thank you for providing your insights on your interview experience with us. We value your feedback and take your concerns seriously. We acknowledge the points you've raised regarding the rushed and disorganized nature of the interview process, as well as the instances of unprofessional behavior. Your feedback highlights areas where we need to improve our procedures and ensure a smoother candidate experience. We will review our procedures to address the issues you've raised and work towards creating a more cohesive and professional environment for candidates. Thank you for bringing these matters to our attention. Your input will help us refine our processes and strive for excellence in our hiring practices.

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5.0
19 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

friendly people, modern approaches and a very diverse workforce. great clients and thought pieces as well to bring to the table.

Cons

Not a con but just a note, they offer flexible remote working options, which may be different for those who prefer in-person

2.0
8 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay but you will be expected to manage multiple client projects at the same time in an expedited timeframe and are often flying solo. If you come from traditional consulting, these projects will feel insane and unrealistic to deliver true quality.

Cons

All about who you know, not what you do here. Expect to have to work at 150% capacity plus spend at least 50% of capacity networking. You will be constantly asked to deliver with unrealistic timelines. People (i.e. business analyst group) are constantly stepping over boundaries and claiming work others with more expertise in a specific area should own. It is a constant cluster mess and I (as a junior associate) have been on my fair share of calls where leadership is yelling at each other about stepping into each other’s territories. I can only imagine what occurs on the pure leadership calls. Lots of people in director and above positions are on an egotistical trip and have zero interest in the team’s ideas, knowledge, or expertise. You will spend many phone calls just listening to the leader brag about themselves for 55 straight minutes.

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