Please, don’t ignore the reviews like I did. RUN. - Anonymous employee Sosu Cosmetics Employee Review

1.0
29 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone in the industry knows how bad it is. You will be asked 'why did you go there'. You'll end up one of the longest employees of you stay longer than 6 months there as no one stays.

Cons

I am writing this because I genuinely wish I listened to the reviews before I accepted the job. This company is not what it pretends to be. You are hired with the impression it’s the best place in the world, that you’ll be supported, trusted, encouraged to bring ideas and be part of something exciting. You are basically love bombed at the start. Then the reality hits. The whole company is a shambles. There is no structure, no planning, no accountability. Everything is last minute. Deadlines change constantly. Priorities flip overnight. You are expected to drop everything and just deal with it. You are also told directly that longer hours are expected, and you’re made feel like you’re the problem if you can’t give every hour under the sun. The culture is genuinely the worst I have ever experienced. It’s cliquey, two faced and competitive. You are not working with colleagues, you are against them. People who have been there over a year are part of a group that does very little, yet somehow act like they are the “masters” of everything. It is honestly shocking how some people are still there. What makes it even more frustrating is that the company looks awful in store, nothing changes, but leadership seems far more concerned with how things look online than what is actually happening day to day behind the scenes. If people speak up, they are made feel listened to… and then suddenly they're gone. That is the pattern. People are encouraged to be honest and give feedback, then it backfires. Turnover is INSANE. The most talented people leave after a few months. One day you come in and another person is gone and everyone just accepts it as normal. There isn’t a single person with a decent bone in their body who stays longterm. The environment destroys your mental health. Breakdowns are normal. People are stressed, exhausted and living in fear of being next. It’s extreme, one day you’re praised and made feel like you’re amazing, the next you’re treated like you’re incompetent and disposable. They also throw money around with agencies because they can’t hire or keep people. Please do not listen to agencies who try to sell this company to you, nothing changes. I cannot stress this enough: Please don’t even interview here. No job is worth this. No money is worth this. It will break you.

Explore other reviews about Sosu Cosmetics

1.0
20 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

there are none. Literally none. The place will have you questioning your self worth and feeling like a shell of yourself. You will be undermined and bullied on the daily - especially by the CEO herself. She paints a picture online of ‘female empowerment’ but runs through young women in the office like they are valueless and disposable. If the world saw how the staff in this office were treated they would be horrified

Cons

too many to name. You will be pushed to the brink of a mental breakdown after being sold the dream during interview processes. If you think something is too good to be true it is. Staff turnover is insane the only people that last are the very very very small number who are just as nasty as the CEO and COO who will have no problem throwing you under the bus and treating you awfully to save themselves. There are quite a few different glassdoor accounts under a variety of different ‘SOSU’ names in a bid for the company to hide from the awful reviews but they always catch up on them because the culture simply never changes

2
1.0
13 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You will meet some pretty nice people. You will learn very quickly how to work under pressure and manage constant change.

Cons

This company will say all the right things to get you in the door. The interview process makes it sound like you are joining a supportive team where ideas are welcomed and everyone is working toward the same goal. The reality becomes clear very quickly once you start. There is very little structure, planning or accountability. Everything is last minute and priorities change constantly. You are expected to drop everything at a moment’s notice and just deal with whatever is thrown at you. Long hours are not just common, they are expected. The culture is extremely unhealthy. Instead of working together, people are pitted against each other. Some employees will happily use you as a stepping stone if it helps them get ahead. You are not building a team here, you are surviving a competition. There is also a very clear divide between a small group of people who are glorified and protected, and everyone else who is left out. The problem is these people wouldn’t know a days work if it slapped them in the face, but will be the ones to progress and get above. This creates a mob mentality where certain voices dominate and others are ignored completely. If you are not part of that inner circle, you will feel it very quickly. People talk about being encouraged to speak up, but when you actually do, nothing changes. In many cases the people who raise concerns quietly disappear not long after. That pattern becomes very obvious. The turnover is constant. It is normal to come in one morning and find that someone else is gone. The most talented people rarely stay long because they realise quickly that the environment is not sustainable. Over time this place will make you question yourself and your abilities. One day you are praised and made to feel like you are doing great work, the next you are made to feel incompetent and disposable. The mind games and lack of consistency wear people down. If you are a kind or genuine person who values teamwork, and likes to do some real work, this is not the place for you. The people who last the longest are usually the ones willing to throw others under the bus when it suits them. There is a reason so many reviews say the same thing. It is not coincidence. Many people have had the same experience. No matter how tempting the opportunity may look from the outside, protect your mental health and think carefully before accepting a role here. A job is never worth the toll this environment can take on you.

2
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