Time off policy & benefits are not good. All of the stylists wish we had set hours/days instead of a different schedule every single week. I've also been here 3+ years and have never gotten a raise, which has been hard on all of the employees. They changed the pay structure a few years ago, whereby we used to get pretty decent bonuses on our paychecks every 2 weeks for service upsells and product commission, but now the barriers are MUCH higher, making it nearly impossible to get bonuses anymore, which has also decreased our overall income.