Hard place to work as a Sales Rep - Account Executive Spot AI Employee Review

2.0
24 Feb 2023
Recommend
CEO approval
Business outlook

Pros

All of the managers here are awesome to work with. Nice having that buffer between you and upper management

Cons

Upper leadership is mostly concerned about looking good to investors. The new head of sales was hired in the summer of 2022 and the culture has been downhill since. Their goal was to look good with massive growth, so they over hired in sales (even tho there was much pushback). Rather than admitting they made a mistake with over hiring, they put the new hires on aggressive Performance Plans to force them out. Now they can tell investors “spot ai didn’t have to make any layoffs during these hard economic times”. These performance plans were unfair (the tenured reps weren’t held to the same standards as the new reps). Most of the performance metrics at Spot AI are around Outbound/Cold Calling efforts. The company would rather pump out exaggerated numbers indicating a productive quarter, than caring for the well-being of the employees. They would rather you spend time cold calling than actually doing things that can help your current pipeline. Pay has significantly gotten worse, and relationships with key customers has gotten much worse over the last 8 months. Every change in the last 8 months has been to the sales reps’ disadvantage. Every time a sales rep crushes it and wins a big commission check, they’ll change the comp structure so it is much harder to get big paychecks in the future

Explore other reviews about Spot AI

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I loved working at Spot AI

Cons

Transitioning from a traditional VMS to Video AI was hard

2.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

The people you work with are amazing! Work-life balance is very good. Technology is great when it works!

Cons

Executive leadership is always chasing the next shiny object instead of focusing on the core of what makes the product great. Always shifting direction shouldn't be the focus, as it has led to many top performers and those who helped break into unproven areas being let go, only for those promises not to be delivered. The top performers aren't treated like rock stars as in other companies; they are let go for consistently meeting quota, while people who aren't consistent or who hit quota only once during their tenure are kept. Leadership is under intense pressure to win every deal, so they will contact the team every day with the same question they were asked before and push promises they can't keep to potential customers. Training is on-the-fly and largely up to the rep to learn the process. There are still issues with pay disparity between roles. Leadership is very demanding on outbound but does not recognize the product's flaws, which make it unreliable, hindering trust in putting in the effort. It's hard to get help from other departments because they are so stretched thin that it's impossible to get the support needed. The technology is great in theory, but it doesn't land on delivery, and customers are forced to purchase a half-baked product that continues to have issues.

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