Great company, rough patch in sales - Account Executive Sprout Social Employee Review

3.0
23 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Sprout's a great company overall. #1 product in the market and social media marketing software has been fun and exciting for the past few years. The offices are fun and have all the perks and the company offers really great benefits for people at every stage of life. There's been so much growth in the past few years, that lots of people have had opportunities to advance their careers. Executive leadership has always been communicative, and it tends to trickle down to first-line leaders as well. Sprout's full of really genuine, supportive, ambitious, very talented people, and it's clear that the company is intentional with hiring.

Cons

The macroeconomic turbulence happening with technology companies has brought challenges to Sprout that the company had never faced. Sprout has traditionally been unique because of the incredible inbound funnel for sales teams. Inbound has dried up and all teams are expected to outbound, which is normal across the market. However, there's lots of ambiguity, a lack of team and individual coaching, extreme pressure to hit metrics, and monthly quotas, and 1 bad quarter will put you on a performance plan, with no remorse or consideration of previous success. Unfortunately, managers are not experienced in cold calling, and sales teams' morale is extremely low. Sprout sales teams' compensation is relatively low and since most are not hitting quota anymore, the base compensation is not as competitive either.

Explore other reviews about Sprout Social

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This is the best company culture, and I think everything else flows from it: the possibility of new projects, the work-life balance, the benefits. Sprout invests in its people, from generous PTO and company-wide R&R Days to meeting-free focus days. The benefits package is pretty comprehensive including medical, vision and dental plans, 16 weeks of paid parental leave for all parents, a 401(k) with company match, ESPP, and real remote work (you receive a stipends for your home office) with joining the whole team in Chicago a couple times a year. On the growth side, feedback is both expected and encouraged, informally and formally. I've been really happy here.

Cons

Compensation does trend below market average for the industry, but personally, the overall benefits package and culture help offset that.

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people at the IC level are great. Office perks and lifestyle stipend are nice.

Cons

Career growth is non existent unless you are close with the right people. Turnover is very bad, had multiple managers each year. A lot of the folks who have been at the company for a long time have dipped recently and the culture is falling apart quickly. Communication standards are very bad from top to bottom. Poorly behaved leaders are not held accountable.

3
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Sprout Social Response
2d
Thank you for sharing your perspective. We're proud of the people who build this company at every level, and we hear the concern in your feedback. Growth paths, leadership accountability, and how we communicate across the organization are areas we continue to work on with real intention. We appreciate your candor and wish you the very best ahead.
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