Company is not what it used to be - PIP/MPC Claim Specialiat State Farm Employee Review

2.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay Benefits Hours (M-F) Occasionally offered OT Merit bonus

Cons

Short staffed Expectation of doing other people’s work Extremely high claims caseload Coworkers always out on FMLA due to stress Unrealistic expectations and metrics for example they want you to close 60+ claims per month but you do not get credit if the claim is reopened. Claims can be opened for just about anything like an email. Some demand pools are expected to handle litigation (arbitrations and lawsuits)

Explore other reviews about State Farm

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very good work life balance

Cons

It was away from where i lived

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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