Fun but high stress. Very competitive. - Customer Service Representative/Sales State Farm Employee Review

4.0
4 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Fun place to be. Help the community. Potential for big bonuses depending on specific agent. Small office setting. Work closely with agent.

Cons

Low base salary. Not clear on job duties for specific titles, not a lot of structure. Because of the low salary you have low quality employees

Explore other reviews about State Farm

5.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

flexabilty of work good comunication

Cons

inconsistency of softwear for job

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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