Not like the old days - Field Representative State Farm Employee Review

2.0
13 May 2017
Recommend
CEO approval
Business outlook

Pros

I was a Field claims specialist for the Fire and Casualty Co. Mostly did building damage and liability claims. Benefits were above average. Then, they took assigned company cars away. Vacations were hard to schedule. Lots of micromanagement. Hard to promote unless you knew someone. Management usually promoted someone from out of state, leading to poor morale for local employees unable or unwilling to move to another city.

Cons

See above re promotions and mobility. Some insurance companies still offer assigned cars to their field adjusters. From other reviews, it seems micromanagement has only gotten worse. Micromanagement and metrics only leads to poor employee morale. Leaving State Farm was the best thing I did for my insurance career.

Explore other reviews about State Farm

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
See reviews by: Helpful|Rating|Date|All