Claim Specialist Property - Claims Specialist State Farm Employee Review

2.0
9 Dec 2017
Recommend
CEO approval
Business outlook

Pros

-One of the few hourly Claim Adjuster careers in the area. -A consistent annual merit increase.

Cons

-Extreme levels of micromanagement, endless metrics and newly hired employees are too intimidated to make decisions on their own -Quality of new hires are getting worse and worse, no experience to do the job and training is too generic to help when the adjuster gets on the floor. -Bonuses and annual raises have been decreased greatly over the past three years. -Sick time and PTO plan is below industry average. -Pay rates are below industry average. -If you end up in a department that is poorly staffed you will not be able to move to better opportunities in the company. -Terrible work life balance with mandatory overtime. They are trending to be the industry average in regards to their employees and customers, instead of being industry leading. while still be the highest priced preferred policy in the market.

Explore other reviews about State Farm

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership, great culture, work-life balance

Cons

Very fast-paced work, pay could be higher

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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