Come for the opportunity and good benefits,,,, stay because you're too broken down to look elsewhere lol - Claim Specialist - Injury State Farm Employee Review

They say there is unlimited potential for growth, however, this is stiffled by the unhealthy ratio of claims to adjuster.. they have a high turn over rate, and often employees will find themselves stuck in the same department for years while the company hires outsiders that have no claims experience whatsoever but will be trained to become an injury specialist instead of advancing an adjuster that's been with the company for years because they can't keep enough employees in Express / ILR etc... and once they do finally advance to Injury, there is also a freeze there as well, due to high turn over/ unmanageable amount of claims ...., and also , unfortunately, management does not care about quality of life or mental health of their team or even doing what is right for policyholders, but focuses on metrics and avoiding arbitration ( it seems involvement from a law office taints some of management's view on claim handling , often placing liability against policyholders when it should not ) ... in summary... State Farm needs to overhaul management training and needs to hire and retain more claim adjusters / specialists ( and I do not mean the third party outsiders that don't have proper training on how we handle claims .... )