Enjoy being the least important person in a company? Work in IT here. - IT Analyst Summit Funding Employee Review

First, thank for you taking the time to leave a very detailed review about your experience here at Summit. I’m sorry to hear that you are not having a great working experience as a member of our IT Team. As you mentioned in your review, Summit Funding is indeed a sales organization; and that is reflected in everything from our responsiveness to our client requests to our regular focus on coaching and driving performance. Yes, this focus even manifests itself in some of the posters here at the corporate office. The dynamic and constantly changing mortgage environment can be a different experience for those new to the industry, and it is not for everyone. Building and maintaining a great culture is a constant point of emphasis for us, and your feedback will be used to ensure we continue to focus our improvement efforts in the right areas. We have added to the executive team a Chief Information Officer (CIO) who is skilled at creating effective teams with positive culture; I hope you are feeling the positive impact of this addition. Regarding your view that IT is not valued here at Summit; while some time has passed since you wrote this review, I hope today you see and feel the appreciation we have for our IT professionals through our investments in staffing, wages, and resources over the past few months. While we are not a perfect organization, I can say with certainty that Summit Funding is an organization that cares deeply for our Team Members. Along with competitive wages and benefits, one of the ways we invest in our Team Members is through training. We offer coaching to our employees on topics like personal finance, as it offers an opportunity to those interested in improving their personal financial situation to learn alongside those who use these skills on the job to assist our clients. We feel that measurements like our employee turnover, that despite already being lower than the industry standard has continued to decrease annually for the past 5 years, show that our Team Members appreciate Summit’s commitment towards their success. If you have questions about your wages, or those of your department, please feel free to contact me directly at jack.satterlee@summitfunding.net to discuss them. (Or better yet, walk down the hall to my office to discuss, I would love to take some time to connect on these matters). We are transparent with our salaries; we regularly include them when recruiting and as such, they can be found online. I would be happy to share with you the resources we use to ensure they are at or above market rate. I look forward to hearing from you and thank you for all that you do for our organization. Jack D. Satterlee Vice President of Human Resources Summit Funding, Inc.