Best BPO - Team Manager Sutherland Employee Review

4.0
8 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Great career opportunities Great enforcement of policies and procedures Supports its people (employees) Ensures growth and development of its employees Nice pay for team Managers and above (paid in USD) Yearly pay raise for all based on performance.

Cons

Although the business strive to support its employees, persons in authority oftentimes take aggressive approach towards team members to reach and maintain performance which can lead to a stressful environment for many.

Explore other reviews about Sutherland

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work, reasonable pay, and flexibility with work scheduling.

Cons

Benefit plans are expensive if you have any dependents on the plan.

1
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I liked phone tech support and am searching for more of the same.

Cons

Toxic management environment. Got a new manager who could do nothing but find problems. Got let go from a 50 - 100 person department a day after about 20 new trainees were brought in.

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