Dismal - Anonymous employee Swoop Funding Employee Review

Some good colleagues and flexible working at times.

Toxic management culture, high staff turnover, poor communication, constant pressure, and lack of proper leadership or direction. Employees are not valued and morale is very low across teams.

-Flexible working location. -Good progression for sales team, unsure for other departments. -Good for a first job or foray into finance. Would not recommend for a long term career.

-Secretive, toxic culture. -Processes and 'best practices' change on an almost daily basis, no consistency across the company whatsoever. -Complete lack of communication and understanding between teams. -Huge staff turnover, had huge number of members of senior team leave in the last year. -Extremely cliquey. -Toxic work culture, sales team managers working 12 hour days and Sundays when contracted hours are 9-5:30. Makes you wonder if they are actually capable or not. -Very poor mid level management, zero management training given so certain team managers (not all) are frankly clueless about how to appropriately lead a team. Not any fault of their own, more a failing of senior management. -Insane pressure and unrealistic sales targets leads to poor customer service and not acting in the customer's best interest. Many dissatisfied customers and advisors/introducers. -Swoop sells itself as a tech platform but the underlying business is nothing more than a generic brokerage with a nice looking website that disproportionately gets a huge amount of it's revenue from unsecured loans. -Significantly less commission on offer for salespeople than other finance brokerages. -Overworked team managers have little time to deal with the issues of their team.