Great! - Case Manager Symetra Employee Review

4.0
7 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Everyone is very friendly and is eager to help you out with anything.

Cons

There is a point system and sometimes when you see your scores it can either boost your confidence or completely tear it down.

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Symetra Response
4y
The people at Symetra definitely contribute to making this such a great place to work. I’m glad you find everyone to be friendly and helpful. Our quality review process does require a lot of attention to detail which can become particularly hard to hit consistently when our volumes are high — we know everyone is doing their best. It’s an exciting time at Symetra because we are growing quickly, but we realize that can come with some growing pains too. At the moment, our leadership team is actively working to hire more talent.

Explore other reviews about Symetra

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, people, pay and benefits. Remote work is awesome.

Cons

Can't think of anything right now

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Symetra Response
2w
From Dena Ashlock, Actuarial: Thank you for the kind words and for your years with Symetra! We're glad the culture, benefits, and flexibility have made it a great place to work. We hope to keep earning that review for years to come!
5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities here to become a true student of the business. Flexibility in work location, because it's really and truly a fully remote first workplace. Opportunity to develop and nurture an effective sales system, bring value and partner for a lifetime with financial professionals to help grow businesses, and protect clients' and families' futures. Guidance and employee engagement in future-proofing the business, leadership opportunities, and opportunities for community impact that you can measure both with hard data and with emotional impact on the team. I'm genuinely glad to get up and go to work every morning. I'm grateful for the opportunity, and the confidence given to us to be driven and self-sufficient professionals.

Cons

Training is getting exponentially better, and structure is fomenting, but still isn't where it should be, by far. Sales teams bolster each other, but there's a perception of "performance punishment" that affects morale. The company wants to be a top ten carrier, but feels like it's lacking direction in other divisions, and our operational growing pains are evident to advisors.

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Symetra Response
2mo
From Erin Woltz, VP Talent Management and Change Leadership: Thank you for this thoughtful feedback and for the genuine enthusiasm you bring to your work here! It's meaningful to hear that you find purpose in partnering with financial professionals and contributing to something larger. Appreciate you highlighting your concerns; these are the kinds of observations that help us identify where our growth is creating friction. We encourage you to continue sharing that perspective with your manager and through our internal feedback channels. Voices like yours are part of how we get to where we want to be.
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