Great Company - Order Intake Specialist Synapse Health Employee Review

5.0
7 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Love this company! Excellent company culture, they truly care about their employees and listen when we have issues and work to resolve them. I love working here. Love my management team, love my coworkers, and love our customers. We truly are a team and there is always so much positivity. Even when something goes wrong, our management comes to us from a place of coaching vs discipline and we work together for a solution. We have a great PTO policy and there is a good work-life balance. As a start-up, there are some growing pains, but if you don't mind working through the changes, in a fast-paced environment, this is the place for you! Our growth projections are very exciting and even since I've been here in 03/2023 I've personally seen the growth and it's been amazing to have been a part of it!

Cons

Only con for me is the medical insurance. I came from working for Nuance ( a Microsoft company) and having a $500 deductible with an optional $1500 FSA card. So I may be a bit spoiled. Their insurance at Synapse is not BAD but it's not great either. $2500 deductible is steep, especially with no FSA card to assist unless you choose the $5000 deductible plan.

Explore other reviews about Synapse Health

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work-life balance with flexibility to maintain a healthy personal and professional life. Competitive benefits and pay. Fully remote work provides convenience and eliminates commute. Upper management keeps employees informed about company updates and changes. Synapse values employee growth and frequently promotes from within.

Cons

None that I've experienced during my time with this company.

5.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*What stands out most is the sense of purpose behind the work. It's easy to lose sight of the bigger picture in a lot of jobs, but here you can clearly connect what you're doing day-to-day to the impact it has on patients. *There's also real room to make a difference through continuous process improvement; if you see something that could work better, you're given the space to actually fix it rather than just flag it. *Many roles are remote too, so there's a good amount of flexibility in how and where you work.

Cons

The pace moves fast, and because the Synapse is growing, processes are often being built, and then rebuilt, as things evolve. It's not a bad thing, but if you don't handle change well or prefer a lot of established structure, this could be frustrating.

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