CSR - Customer Service Representative TD Employee Review

3.0
9 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Very family oriented company, Willing to work around your personal schedules. Great medical benefits for part-time employees

Cons

Management is very condescending and demeaning to their front line employees. Extremely low pay for the amount of work required of their employees. PTO for part times is ridiculous! If your store is closed, due to one of the 4 major holidays, you have to use your pto bank in order to get paid for the day, Manager, asst store manager and store supervisors are extremely lazy. They expect their front line, low paying employees to do their job. They do not know how to multi-task. Dont waste your time going to HR to report a harrassement issue, it goes nowhere! They dont even get back to you regarding the outcome of the issue at hand. Total waste of time! The harder you work for the company, the more you expect. To much favoritism amongst upper management.

Explore other reviews about TD

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture. Everyone is super helpful and get great production level experience

Cons

I have not experienced any cons

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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