are you trying to brainwash me? - Customer Service Representative TD Employee Review

2.0
7 Oct 2012
Recommend
CEO approval
Business outlook

Pros

co-workers are friendly its a decent bank to start your career

Cons

you are pushed to "embrace the culture" or else no balance of work and life below average pay and benefits, having experience mean nothing to them it seems they care more about you being a seat filler especially in the busier branches customer service is a joke and any small service issue takes days to happen too much ass-kissing branch managers are not qualified

Explore other reviews about TD

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Lots of PTO and good work culture

Cons

Bonus is every year unfortunately

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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