Treat CSR terrible - Easyline Telephone Banking Specialist TD Employee Review

2.0
8 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Great benefits and that’s really it.

Cons

They treat the contact center employees good in training than after you hit the floor it’s a different story. You get told not to call out but you have a lot of sick time to use before the year is up you can only carry over 40 hours. They customers are always rude and their surveys if they are bad you it affects your metrics badly.

Explore other reviews about TD

5.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance and benefits

Cons

Management doesn't always listen to employees

1
4.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

1
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