Don't be fooled by clever marketing - Anonymous employee TD Employee Review

2.0
22 Dec 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team and people you work with for the most part are nice, good people.

Cons

Culture is changing dramatically, under Ed Clarke's vision/direction employees were the heart of TD. With the focus on creating happy employees, it lead to empowerment, growth and development opportunities. Happy Employees translated to Happy Customers which impacted the bottom line and saw the largest growth financially. This has all changed now, the focus is on the profit which is taking focus away from employees and away from customers. I'm sure you've experienced it less staff, longer waits, more stress, not as good of service...YOU ARE JUST ANOTHER NUMBER whether you are a customer or employee or both! Employees (the hundreds that I know) at all levels are unhappy from front line to the AVP's and VP's and it has been ages since I've heard positive things about the culture, direction and leadership at TD. Job elimination is abundant, creating more work to already maxed out staff, no overtime is being offered, which creates longer wait times for customers. Work/Life balance is non-existent. Compensation is below range compared to industry. Bonus is very low for performance.

Explore other reviews about TD

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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