Failing in progression overall - Technical Support Engineer TELUS Employee Review

2.0
28 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Good people, easy accessible building and not far from the city.

Cons

No progression after two years, pay is capped after two years, promotions means a pay cut, no concern for staff in anyway and it's all about the client and the clients needs, "Look after your employees and the rest looks after itself". There's no real personal touch with manager to agent interaction, it's procedures, procedures and the clients says bow so we all bow..

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

4.0
24 Jun 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Easy and fun and low key.

Cons

Does not feel like a real job.

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