Pros
Telus values it's employees. The fact that you get 3 weeks off when you start is a wonderful benefit. You receive health, dental and employee purchase plan, which is very competitive compared to other big organizations. There is an open door policy, which makes it easy for you to approach your upper management and make your feedback and opinion count. Telus is always seeking their employees feedback, so they can continue to improve the experience. Telus invest in it's people by providing continuous learning and training sessions. They are very involved in the community and support many charities. They encourage their employees to help in the communities as well
Cons
There are a lot of bureacracy when working at Telus. Although Telus is a national company; each region only focuses on what's important to their business unit. Lots of legacy systems, which makes implementing orders a challenge. A simple order takes forever to fulfill since too many people touch the order before it get implemented. Telus is focusing on growing market share in Ontario, however their mentality and business approach is geered and focused on what has worked in the West. They do not realize that the East market is very different than the West market. The management team in the West is ok. Not the strongest managers, however in the East, the cakiber is far more superior...No comparison at all!!! Perhaps the west needs to learn on the successes of their east conterparts