Terrible work culture, useless union - Network Technician TELUS Employee Review

Employees that know the industry and advocated for customers were chased out of company by arrogant directors and middle managers who don't care for the customers. Management ranks are full of friends hiring and promoting each other. Most managers have very little technical aptitude and get overwhelmed and defensive when you try to educate them. Major system, provisioning , billing defects would go on for years and none of the managers would take ownership of fixing them. Management outsourcing positions to overseas and then bring positions back after aggressive lay offs and harassment from low level managers.