An unstable company full of false promises. - Software Test Engineer TELUS Employee Review

2.0
25 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Telus is a forward thinking company, innovating wherever it can. It has a great brand image, strives to be sustainable and tries to keep to its core values.

Cons

Its current management and structure changes make this a company to avoid right now. Purchasing and combining several companies over the last few years, its bid was to destroy it's competition and replace the market with new Telus software. This has left the company with a complicated chain of command, unclear objectives and frequent redundancies (without notice). While the company will get back on its feet, it is probably a company you will want to avoid if you are currently looking for stable employment. While its shiny presentations and well thought out words from management are nice, they often fail to follow through on promises. Leaving both customers and employees in the dark.

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

2.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Cons

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

1
See reviews by: Helpful|Rating|Date|All